Current Bloom Privacy Policy

1. Introduction

Welcome to Current Bloom! Your privacy is of paramount importance to us. This Privacy Policy describes how Current Bloom ("we", "us", or "our") collects, uses, processes, and protects your personal information when you access or use our online learning platforms, virtual reality simulations, curriculum development services, data analytics offerings, and professional development workshops (collectively, our "Services"). We are committed to protecting the personal information of our users and clients in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and other provincial legislation.

2. Information We Collect

We collect various types of information in connection with the Services we provide:

• a. Personal Information You Provide: This includes information you voluntarily submit when you register for an account, enroll in a course, request a demo, contact customer support, or participate in surveys. This may include your name, email address, postal address, phone number, organization name, job title, and payment information.
• b. Usage Data: We automatically collect information about how you interact with our Services. This includes IP addresses, browser type, operating system, pages viewed, time spent on pages, links clicked, and dates/times of access. For VR simulations, this may include interaction data within the virtual environment.
• c. Course and Performance Data: Information related to your progress in courses, quiz results, assignment submissions, skill acquisition, and other educational activities within our platforms.
• d. Communication Data: Records of communications with us, including emails and customer support interactions.

3. How We Use Your Information

The information we collect is used for the following purposes:

• a. To Provide and Maintain Services: To deliver educational content, facilitate VR training, manage user accounts, and ensure the functionality of our platforms.
• b. To Improve and Develop Services: To understand how our users engage with our offerings, identify areas for improvement, and develop new features and educational tools. This includes using aggregated and anonymized data for research and analytics.
• c. Communication: To send you important notices, updates, administrative messages, and marketing communications (with your consent where required).
• d. Personalization: To tailor your learning experience and recommend relevant content.
• e. Security and Fraud Prevention: To protect our Services and users from fraudulent and malicious activities.
• f. Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and resolve disputes.

4. Sharing Your Information

We do not sell your personal information. We may share information in the following circumstances:

• a. With Service Providers: We engage trusted third-party service providers who assist us in operating our business, such as payment processors, hosting providers, analytics services, and customer support tools. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes of providing services to us.
• b. With Educational Institutions/Employers: If you access our Services through an educational institution, employer, or other organization, your course progress and performance data may be shared with that organization as part of our agreement with them.
• c. For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• d. Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you of any such transfer and choices you may have.
• e. With Your Consent: We may share your information for other purposes with your explicit consent.

5. Data Security

We implement robust technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure software development practices, and regular security audits. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Privacy Rights

In accordance with Canadian privacy legislation, you have the following rights concerning your personal information:

• a. Right to Access: You have the right to request access to the personal information we hold about you.
• b. Right to Correction: You have the right to request the correction of inaccurate or incomplete personal information.
• c. Right to Withdraw Consent: You have the right to withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
• d. Right to Lodge a Complaint: You have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) or relevant provincial privacy commissioner if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Privacy Officer using the details provided in the "Contact Us" section below.

7. International Data Transfers

Current Bloom operates with infrastructure and partners located in various jurisdictions, including Canada and potentially the United States. Your personal information may be stored and processed in any country where we have facilities or where we engage service providers. By using our Services, you understand and agree that your information may be transferred to countries outside of your country of residence, which may have different data protection laws than those in your jurisdiction. We ensure that any such transfers comply with applicable data protection regulations and that your data remains protected to standards equivalent to Canadian law.

8. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.